Your privacy matters to us. This Privacy Policy explains how jiliuno Casino collects, uses, stores, and protects your personal information when you use our platform in the Philippines.
All personal data stored on jiliuno servers is encrypted at rest using industry-standard AES-256 encryption. Your information is never stored in plain text.
jiliuno does not sell, rent, or trade your personal information to third-party marketers. Your data is used solely to operate and improve the jiliuno platform.
jiliuno's data practices comply with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and the regulations of the National Privacy Commission.
You have the right to access, correct, and request deletion of your personal data held by jiliuno at any time by contacting our Data Protection Officer.
jiliuno uses cookies to improve your experience. You can manage your cookie preferences through your browser settings at any time.
We clearly explain every purpose for which we collect your data. No hidden uses, no surprise third-party sharing beyond what is disclosed here.
This Privacy Policy ("Policy") describes how jiliuno Casino ("jiliuno," "we," "us," or "our") collects, processes, stores, and protects the personal information of users ("you," "Player," or "User") who access or use the jiliuno Casino website and associated services (the "Platform").
jiliuno is committed to protecting your privacy and handling your personal data in a transparent, lawful, and responsible manner. This Policy is drafted in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC).
By registering an account or using the jiliuno Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, please do not use the jiliuno Platform.
This Policy should be read together with our Terms & Conditions, which govern your use of the jiliuno Platform.
jiliuno collects the following categories of personal data from players and visitors to the Platform:
| Category | Examples |
|---|---|
| Identity Data | Full legal name, date of birth, nationality, government-issued ID number (e.g., PhilSys, UMID, driver's license, passport) |
| Contact Data | Email address, Philippine mobile number, residential address (city/province) |
| Account Data | Username, encrypted password, account preferences, communication preferences |
| Financial Data | GCash number, PayMaya/Maya account reference, bank account details (for withdrawal processing), transaction history |
| Gaming Data | Game history, wager amounts, win/loss records, session duration, bonus usage |
| Technical Data | IP address, device type, browser type and version, operating system, time zone, cookie identifiers |
| Usage Data | Pages visited, features used, click patterns, referral source, session timestamps |
| Communications Data | Records of your interactions with jiliuno customer support, including live chat transcripts and email correspondence |
We do not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where required by law (for example, self-exclusion requests related to problem gambling may involve health-adjacent disclosures, which are handled with strict confidentiality).
jiliuno collects personal data through the following means:
jiliuno uses your personal data for the following purposes:
Under the Philippine Data Privacy Act of 2012, jiliuno processes your personal data on the following legal bases:
jiliuno does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:
All third parties with whom jiliuno shares personal data are required to maintain appropriate technical and organizational security measures and to process your data only for the specific purposes for which it was shared. We do not permit third parties to use your data for their own marketing or commercial purposes.
jiliuno retains your personal data for as long as necessary to fulfill the purposes for which it was collected, subject to the following retention guidelines:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with our data disposal procedures.
jiliuno implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
While jiliuno takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, jiliuno will notify you and the National Privacy Commission in accordance with the requirements of the Philippine Data Privacy Act.
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jiliuno:
To exercise any of these rights, please contact our Data Protection Officer using the contact details in Section 13 of this Policy. We will respond to all verified requests within fifteen (15) business days.
jiliuno uses cookies and similar tracking technologies to enhance your experience on the Platform. Cookies are small text files stored on your device that help us recognize you, remember your preferences, and analyze how the Platform is used.
We use the following types of cookies:
You can manage or disable non-essential cookies through your browser settings at any time. Note that disabling certain cookies may affect the functionality of the jiliuno Platform.
The jiliuno Platform is strictly for individuals aged 21 years and above. We do not knowingly collect personal data from persons under the age of 21. If we become aware that personal data has been collected from a minor, we will immediately delete that data and close the associated account. If you believe a minor has registered on jiliuno, please contact us immediately.
jiliuno employs age verification procedures during registration and KYC processes to enforce this restriction. Parents and guardians are encouraged to use parental control software to prevent minors from accessing online gaming platforms.
jiliuno reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. When we make material changes, we will notify registered players via email or a prominent notice on the Platform prior to the changes taking effect. The "Last Updated" date at the top of this page will always reflect the date of the most recent revision.
We encourage you to review this Privacy Policy periodically to stay informed about how jiliuno protects your personal data. Your continued use of the jiliuno Platform following the posting of any changes constitutes your acceptance of the revised Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by jiliuno, please contact our Data Protection Officer (DPO):
We aim to respond to all data privacy requests and inquiries within fifteen (15) business days of receipt. For complex requests, we may require additional time, in which case we will notify you of the expected timeline.
If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC) at privacy.gov.ph.
Now that you know how jiliuno protects your privacy, you can play with confidence. Join thousands of Filipino players who trust jiliuno for a secure and fair online gaming experience.
21+ For players aged 21 and above only. Gambling is addictive. Know when to stop.